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What software tools should distributors use?

Software Tools for Distributors

The choice of software tools for distributors can vary depending on the specific needs of the business, the industry they work in, and their scale of operations. Below we have listed common tools we recommend to our clients that we feel are essential types of software for most distributors.

  • Enterprise Resource Planning (ERP) Software helps integrate various aspects of a business, including finance, inventory, sales, and customer management.
  • Customer Relationship Management (CRM) system helps manage customer interactions, track sales leads, and improve customer relationships.
  • Order Processing and Fulfillment Software tools that automate the order processing, picking, packing, and shipping processes can streamline distribution operations.
  • Warehouse Management System (WMS) perfects warehouse operations, helping distributors manage storage, picking, packing, and shipping efficiently with 3PL.
  • Analytics and Reporting Software Tools for data analysis and reporting can supply insights into sales trends, inventory turnover, and customer behavior. Business intelligence platforms like Power BI can be used.
  • E-commerce and Online Customer Portals are needed if the distributor is engaged in online sales, using e-commerce platforms like Shopify, WooCommerce and CommerceBuild can help manage online storefronts effectively.
  • Communication and Collaboration Tools such as Microsoft Teams can aid in internal communication and project management among team members.
  • Transportation Management Software (TMS) can help perfect freight and transportation operations, enabling distributors to manage shipping routes, carrier selection, and freight costs.
  • Barcode and RFID Systems help track inventory and assets accurately for put-aways, picking and shipping.
  • EDI (Electronic Data Interchange) Software is needed if the distributor needs to exchange electronic documents with trading partners, EDI software helps seamless communication.

It’s very important for distributors to work with a partner like ACE Micro to assist in evaluating your unique requirements and select software tools that align with your goals and operational needs. Learn how integrating these tools can enhance efficiency, accuracy, and customer satisfaction throughout the distribution process.

ACE Micro, LLC

Mark Munson

President and VP of Business Development

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